Your personal data is a trust placed in us. This document transparently explains how Slotsmy collects, uses, stores, and protects the personal information of all registered members in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. We believe that privacy is more than a legal obligation — it is a moral responsibility to every user who places their trust in our platform.
Six core principles that guide how we handle the personal data of all Malaysian members
All information you submit to Slotsmy — from registration data to payment details — is protected with bank-grade 256-bit SSL encryption. No third party can intercept your data while it is in transit between your device and our servers.
Slotsmy fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010 across all aspects of user data handling. We collect only what is necessary, store it securely, and never disclose it to third parties without your consent or a legal requirement to do so.
Slotsmy does not sell, rent or trade member personal data to any third-party advertisers or marketing companies. Your data is used solely for platform operations and to improve the Slotsmy user experience.
You have the right to access, correct, download, or request the deletion of your personal data held by Slotsmy at any time. Contact our support team and we will process your request within a reasonable timeframe in accordance with applicable law.
Slotsmy members' personal data is stored on servers protected by strict access controls, enterprise-grade firewalls, and round-the-clock threat monitoring systems. Only authorised Slotsmy staff may access user data, and only for permitted purposes.
In the event of any security incident involving members' personal data, Slotsmy is committed to notifying affected users within the timeframe required under PDPA 2010 and taking all necessary steps to contain and remediate the situation.
This Privacy Policy describes the privacy practices of Slotsmy ("we", "platform" or "Company") for the slotsmy.click website and all associated mobile applications. It covers how we collect, process, store, disclose and protect your personal data as a user of our online Sports Betting and casino platform.
As a platform operating in Malaysia and serving Malaysian users, Slotsmy fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010 and all regulations issued under it. We take privacy seriously and are committed to ensuring every aspect of our data handling is transparent, fair, and secure.
By registering an account at Slotsmy or by continuing to use our platform after an update, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein. If you do not agree, please stop using the Slotsmy platform and contact us to close your account.
Slotsmy collects the personal data necessary to deliver our services securely and fulfil our legal obligations. We only collect data that is strictly required and do not gather excessive information.
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Information | Account registration & KYC verification | Contract |
| Financial Data | Processing RM deposits & withdrawals | Contract |
| Usage Data | Platform improvement & responsible gaming | Legitimate Interests |
| Technical Data | Security & fraud detection | Legitimate Interests |
| Marketing Data | Slotsmy promotions & exclusive offers | Consent |
Slotsmy uses collected personal data solely for legitimate and permitted purposes. Every use of data is grounded in a lawful basis — whether contractual necessity, legitimate interest, legal compliance, or your consent.
With your consent, Slotsmy may send notifications about promotions, deposit bonuses, enhanced odds for Malaysian sports, or relevant platform updates via email, SMS, or app notifications. You may withdraw this consent at any time through your account settings or by contacting our support team.
Slotsmy does not sell or rent your personal data to any third party for commercial purposes. However, there are limited circumstances in which we need to share your data with certain parties to ensure smooth platform operations and legal compliance.
Slotsmy works with carefully selected third-party service providers to support platform operations. These include:
All of these service providers are bound by strict data protection agreements and are only permitted to use your data for the specific purposes set out in those agreements.
Slotsmy may be required to disclose your personal data to the relevant authorities where mandated by applicable Malaysian law, including financial crime investigations, court orders, or directives from legitimate regulatory bodies. In such circumstances, we will notify you where permitted to do so by law.
Slotsmy continuously invests in the latest security technologies and procedures to protect your personal data from unauthorised access, disclosure, alteration or destruction.
While Slotsmy takes all reasonable steps to protect your data, your own actions also play a part in keeping your information secure. We encourage you to:
Slotsmy uses cookies and similar tracking technologies to keep the platform running properly, enhance security, and deliver a better user experience.
You can manage or block cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and your overall experience on the platform Slotsmy. For guidance on managing cookies in popular browsers, please refer to your browser's help documentation.
Slotsmy retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request the deletion of your personal data by contacting the Slotsmy team via email at support@slotsmy.click. We will process your request within 30 business days. Please note that certain data is required to be retained under Malaysian law even upon a deletion request.
As a registered Slotsmy member in Malaysia, you have certain rights over your personal data under the Personal Data Protection Act (PDPA) 2010 and our internal policies.
We respect and facilitate the exercise of all your privacy rights in accordance with Malaysia's PDPA 2010
You have the right to obtain a copy of the personal data we hold about you. Submit your request to support@slotsmy.click and we will process it within 30 business days.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction through your account settings or Slotsmy customer support.
In certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal retention requirements that may override this right in specific cases.
You may request that Slotsmy restrict the processing of your data in certain circumstances — for example, while you are verifying the accuracy of your data or disputing how it is being used.
You have the right to receive the personal data you have provided to Slotsmy in a machine-readable format and to transfer it to another service provider of your choice.
For data processing based on your consent, such as marketing communications, you may withdraw that consent at any time through your account settings or by contacting Slotsmy support.
Platform Slotsmy is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe an underage person has registered for or is using a Slotsmy account, please contact us immediately and we will take appropriate action, including closing the account and deleting the associated data.
We encourage parents and guardians to use parental control software on devices that may be accessed by children, to prevent unintended access to the Slotsmy platform or other betting platforms.
Slotsmy reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, evolving Malaysian legal requirements, or new platform developments. We are committed to informing you of any material changes in a transparent manner.
Your continued use of the Slotsmy platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before they take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Slotsmy handles your personal data, please reach us through the following channels:
Our privacy team is available to assist you in Bahasa Malaysia, 24 hours a day, 7 days a week. We are committed to acknowledging every privacy enquiry within 3 business days and providing a full response within 30 business days, depending on the complexity of the request.
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia appointed under the PDPA 2010.
We understand that trust is the foundation of our relationship with you. That is why Slotsmy invests heavily in security technology and compliance to ensure your personal data is always protected. Register a free account today and join over 500,000 Malaysian members who already trust Slotsmy.